About Us

Welcome to the Passageway Community!

Passageway Residence is an organization that provides adult mental health services in Miami-Dade County.  As a community-based agency, it offers a variety of treatment and rehabilitation programs administered by a Comprehensive Service Team dedicated to helping individuals with severe and persistent mental illness establish a high-level of satisfying and functional living.

Our Mission is to provide supervised treatment to severe and persistent, chronically mentally ill individuals who are involved in the criminal justice system. The program is designed to facilitate the person’s served transition from a hospital or penal institution to an independent, less restrictive environment of their choice and help them achieve control over their mental illness and/ or any co-occurring disorders.

Vision: We seek to assist our persons served to develop awareness, insight, and acceptance of their mental illness. We strive to empower them to learn the skills to lead fruitful lives within the community. 

Values Statement: Although Passageway works with individuals who have a limited capacity and ability to endure the rigors and joys of life, we assist to enrich their lives by focusing on their strengths and recovery. We persist in providing a secure environment that is accepting of the person’s served limitations to educate them on the skills needed to return to the community and exercise their human rights. Our belief is that action produces results.   

Passageway welcomes partnerships with other community organizations that promote positive mental and behavioral health.  Please email info@passagewaycommunity.org for more information.

Passageway has been awarded the highest level of accreditation by CARF International for it’s Case Management, Psychosocial, and Residential programs.  CARF accreditation is a public seal of trust and commitment to quality based on internationally accepted standards. In achieving this accreditation, Passageway demonstrates our commitment to exceptional, personalized care.  An organization receiving the highest level of CARF accreditation has undergone a detailed peer review process and has demonstrated to a team of surveyors, during an on-site visit, its commitment to providing programs and services of the highest quality. For more information on CARF, visit www.carf.org.

We are licensed as a Residential Level II Facility by ACHA.

Passageway is dedicated to protecting the privacy and security of our persons served health information.  Notice of Privacy Practices

Quality Improvement Outcome Measures

The follow data is pulled from Passageway’s Annual Report:

– In the last two years, fifty persons served have had their number of mandatory Psychosocial group sessions reduced. This measure has benefited 70% of our persons served.

– 100% of persons served identified as needing primary care have been successfully linked to services.

– 100% of our persons served have stable housing.

– We have reduced the averaged number of days between a request for services and initial appointment to two days.

– With a General Satisfaction score of 4.68/5, Passageway’s overall persons served approval rating would be calculated at 93.6%.

Our Persons Served Say

“They are always willing to listen.”

“Passageway es un gran programa”*

*Quotes taken from Anonymous Comments on Consumer Satisfaction Surveys

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